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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have an email address but can not get it on Yahoo. It

Customer Question

I have an email address but can not get it on Yahoo. It keeps coming up with another email address. How do I change it back.
JA: How long have you had this issue with your Yahoo account?
Customer: Just this morning.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on an iPhone
JA: What troubleshooting have you tried?
Customer: I keep going into where you put all the info in. I guess I chose the wrong address I want .
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Email
Expert:  Richard replied 10 months ago.

Hi there and welcome

do you mean on your iPhone it is going to the wrong email account?

and how do you access it? Via the email app or via Safari?