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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I cant get into it, It is outlook, web browser, none as yet.

Customer Question

I cant get into it
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: It is outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: none as yet. not sure where to tart
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 12 months ago.
Category: Email
Expert:  bbao replied 12 months ago.

Do you mean you lost your password ***** email account at Outlook.com?

If yes, did you have mobile number and/or 2nd email address associated with the account?