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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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My email is not the problem. I am trying to publish changes

Customer Question

My email is not the problem. I am trying to publish changes on my web site I created on Site Builder years ago and my password ***** longer works. What is going on. Frustrated.
JA: When did you last reset your username and password?
Customer: It is the original. Never did reset.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web browser on my PC and it is also on my tablet.
JA: What troubleshooting have you tried?
Customer: None. A few weeks ago we were advised to change our password ***** our PC and we did so. I tried that password ***** site builder but it did not work.
JA: Anything else you want the email expert to know before I connect you?
Customer: No.
Submitted: 9 months ago.
Category: Email
Expert:  Josh replied 9 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 9 months ago.

Which Site builder website do you need help with?

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