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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I can log into my email account through Google Chrome but I

Customer Question

I can log into my email account through Google Chrome but I can not open any messages and I can not change from inbox to junk or any other
JA: Just to clarify, what email service provider are you using for this account?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: my daughter deleted junk mail updating drivers
JA: Anything else you want the email expert to know before I connect you?
Customer: email only shows about 25 messages and inbox shows 123
Submitted: 10 months ago.
Category: Email
Expert:  Bryan replied 10 months ago.

Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.

When did you first start having this issue with accessing your MSN account using Chrome?

Please reply back using the box below, and then we will continue further.

Expert:  Bryan replied 10 months ago.

I have also sent you a minimal offer for remote service; once you accept the offer, that will allow me to connect directly to your screen so we can chat and I'll troubleshoot the email issue for you. If you would prefer to continue here instead, no issues - please reply back to me below.