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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have problems in connecting with my AOL, Its telling me

Customer Question

I have problems in connecting with my AOL, Its telling me that my pass and users are incorrect. Apparently they locked me out, because of many unsuccessful tries. It is crucial I get this corrected.
JA: How long have you had this issue with your A.O.L. account?
Customer: I am overseas in Philippines. I had this problem for two consecutive days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: My personal ipad
JA: What troubleshooting have you tried?
Customer: Initially, they sent me a code to my telephone. When I tried, I was told time expired (it did not in realty), now apparently they locked me out
JA: Anything else you want the email expert to know before I connect you?
Customer: It is my life line to connect. I do not know what's to do. IfI were in US, may be I can call them
Submitted: 11 months ago.
Category: Email
Expert:  Josh replied 11 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 11 months ago.

What is your AOL email address?