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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I forgot my netzero account password. No this is my first

Customer Question

I forgot my netzero account password.
JA: Have you contacted anyone about your account?
Customer: No this is my first attempt.
JA: Have you installed any updates recently?
Customer: No trying to set up new cell phone
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Email
Expert:  michelleclive replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 11 months ago.

are you able to get in on the netzero account on the computer

Expert:  michelleclive replied 11 months ago.

do you know your member id

Customer: replied 11 months ago.
Expert:  michelleclive replied 11 months ago.

please let me know the member id and postal code

Expert:  michelleclive replied 11 months ago.

let me know if it works or not