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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I need a listing of keystrokes for navigation, for a blind

Customer Question

I need a listing of keystrokes for navigation, for a blind person who cannot use a mouse. Can you help? Thanks
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Laptop. Just installed Thunderbird and got connected to Verizon.
JA: What troubleshooting have you tried?
Customer: Tried various combinations of Tab.Alt, Ctrl, Shft, Arrows, etc.
JA: Anything else you want the email expert to know before I connect you?
Customer: I can't get to the write page with any keystrokes.
Submitted: 11 months ago.
Category: Email
Expert:  derrickonline replied 11 months ago.

I'd be more than happy to assist you. I'm a little confused as I'm not sure what it is you're asking for. You want a listing of keystrokes for navigation because you cannot use a mouse, but where are you trying to navigate to?