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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I'm locked out again. get me back into my facebook,

Customer Question

I'm locked out again . get me back into my facebook
JA: When did you last use the account?
Customer: Yesterday
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Laptop I'm not good with technoigy
JA: What troubleshooting have you tried?
Customer: C. And tried those dumb pictures I don't even know who they are, and I don't know everyones friendshange password
JA: Anything else you want the email expert to know before I connect you?
Customer: All I want is to get connected and stay connected PLEASE
Submitted: 9 months ago.
Category: Email
Expert:  bbao replied 9 months ago.

Do you mean you are no longer able to access your Facebook account? Do you know your email address registered at Facebook? Do you have access to that email address?

Customer: replied 9 months ago.
I don't know did you fix it ? That's what I'm paying you for right?
Expert:  bbao replied 9 months ago.

How did you log on at FB and use it?

Expert:  bbao replied 9 months ago.

You failed to request a remote assistance session. We may continue working here at this Q&A page.

Expert:  bbao replied 9 months ago.

How did you log on at FB and use it?

Customer: replied 9 months ago.
My facebook is still not working. And I used the new password ***** user name as requested
Customer: replied 9 months ago.
My Facebook is still not working. And i used the new password ***** user name as requested
Expert:  bbao replied 9 months ago.

An email address was required to register at FB. Do you know that email address?

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