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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I accidentally uninstalled the software when I was trying to

Customer Question

I accidentally uninstalled the software when I was trying to fix a corrupted pst files issue
JA: How much experience do you have with this particular machine?
Customer: not much
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my laptop directly into outlook
JA: What troubleshooting have you tried?
Customer: the software is gone and I cannot remember how it got onto the computer when I bought it. i think the store put it on.
JA: Anything else you want the email expert to know before I connect you?
Customer: how does this service work? I live in australia. Do I pay by the time used??
Submitted: 11 months ago.
Category: Email
Expert:  bbao replied 11 months ago.

Welcome to JustAnswer. This is Bing, as an Australian, I am happy to provide my service to another Aussie. :)

It seems you are talking about Outlook and its data file in PST format. If this is the case, your data file should be intact even though the Outlook has been uninstalled, except you explicitly deleted the PST file in Mail settings.

FYI - You pay per question, not time based.

Expert:  bbao replied 11 months ago.

Hey mate, are you still there?