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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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My account has been on hold for over 2 months. I'm not sure

Customer Question

My account has been on hold for over 2 months. I'm not sure why but could you please release my account. Thank you very much.
JA: Have you contacted anyone about your account?
Customer: I have tried numerous times to get help through emails but never got an answer.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone and laptop
JA: What troubleshooting have you tried?
Customer: I have tried everything
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Email
Expert:  Quiksilver07070 replied 9 months ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 9 months ago.

What is the Email provider?

For example.... is it @hotmail.com

is it @gmail.com?

is it @yahoo.com?

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