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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have forgotten the password and how to get into the email.

Customer Question

I have forgotten the password ***** how to get into the email. The account is***@******.*** and***@******.***
JA: Have you contacted anyone about your account?
Customer: I can not find a telephone number. I also have a WEB site on Yahoo,
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through WEB browser
JA: What troubleshooting have you tried?
Customer: Just variations in the names
JA: Anything else you want the email expert to know before I connect you?
Customer: I need to get into the account, both email and business
Submitted: 9 months ago.
Category: Email
Expert:  Quiksilver07070 replied 9 months ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 9 months ago.

The free Yahoo email accounts do not have LIVE support......so your only able to get help through the support pages or forums. There is NO phone number to call for help on the FREE yahoo email accounts.

.

But your custom domain name Email account ( @ pilotspoint.net) SHOULD come with live support.

So, who is hosting the EMail server for your domain (pilotspoint.net) ?

Expert:  Quiksilver07070 replied 9 months ago.

Are you still with me here?

I can help you, but I need you to work WITH me.

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