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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I always used my yahoo not gmail. I don't know how to switch

Customer Question

I always used my yahoo not gmail. I don't know how to switch to yahoo
JA: How long have you had this issue with your Gmail account?
Customer: I have a yahoo and gmail account, but I always have been using yahoo. Verizon had me switch over to connect to a new phone
JA: Have you installed any updates recently?
Customer: yes they had me download all data from my Verizon phone and I remember them asking me to click on things for google. I cant use my yahoo emails now
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want to go back to yahoo
Submitted: 11 months ago.
Category: Email
Expert:  Viet - Email Tech replied 11 months ago.


I'm sorry about the issue. What's the make / model of your new phone?

Are you trying to get your yahoo email working on your new phone?

Do you also have a Windows or Mac computer? If yes, is your yahoo email currently working on the computer?

Can you please confirm your yahoo email address?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 11 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  bbao replied 11 months ago.

Do you still need any help ?