How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Suddenly this afternoon I can't open outlook in my Windows

Customer Question

Hi suddenly this afternoon I can't open outlook in my Windows 10
JA: How long has this been an issue?
Customer: just a couple of hours
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: 2-in-1 laptop/tablet
JA: What troubleshooting have you tried?
Customer: just re-starting, logging off/on etc.
JA: Anything else you want the email expert to know before I connect you?
Customer: I'm wondering if it has anything to do with 2-1 mechanism?
Submitted: 10 months ago.
Category: Email
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you tell me please exactly what happens when you try to open Outlook?

What message do you receive?

Related Email Questions