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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Just started- after sending email to self, not receive in

Customer Question

just started- after sending email to self, not receive in inbox
JA: Just to clarify, what email service provider are you using?
Customer: time warner
JA: I'm sorry but I'm not sure we have an expert who covers what you are looking for. Maybe if you give me more details I will find you a connection to someone who can help you.
Customer: why not receive email sent to self?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I use desktop computer
JA: What troubleshooting have you tried?
Customer: none- what try?
JA: Anything else you want the email expert to know before I connect you?
Customer: just started happening on Friday
Submitted: 9 months ago.
Category: Email
Expert:  Richard replied 9 months ago.

Hi there and welcome

Are you still able to receive emails from other people? Is it only when you email yourself you have the issue?

Customer: replied 9 months ago.
Customer: replied 9 months ago.
Customer: replied 9 months ago.
do you have an answer?
Expert:  Richard replied 9 months ago.

Thank you

Send an email to yourself from this website where you can specify your own from address.

http://www.sendanonymousemail.net/

Tell me if that email is received please.

Customer: replied 9 months ago.
please call at(###) ###-####
Expert:  Richard replied 9 months ago.

It is an additional service to call, I have made the request, accept it and I can then call.

Customer: replied 9 months ago.
I want to cancel this request- you are of no help
Expert:  Richard replied 9 months ago.

ok... but you never did any instructions I provided you...

Customer: replied 9 months ago.
i do not have a smart pone- email me your solution
Expert:  Richard replied 9 months ago.

No smartphone is needed..

I will repeat the initial instructions I sent.,

Send an email to yourself from this website where you can specify your own from address.

http://www.sendanonymousemail.net/

Tell me if that email is received please.

Customer: replied 9 months ago.
i did that and not received
Expert:  Richard replied 9 months ago.

Which email program do you use to access your Time Warner account?

Customer: replied 9 months ago.

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