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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Trying to sign into my hotmail account and computer won't

Customer Question

trying to sign into my hotmail account and computer won't let me...i am usually on my iphone but it archived my emails and I need to see if I can get to some of them
JA: How long have you had this issue with your Hotmail account?
Customer: this is first time but i havent been on desk top in a while
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: iphone
JA: What troubleshooting have you tried?
Customer: I have tried google msn, and oh the blue E one lol
JA: Anything else you want the email expert to know before I connect you?
Customer: no you can connect me there? and u don't know my pw
Submitted: 10 months ago.
Category: Email
Expert:  Byron replied 10 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

When you try to sign in are you being told the password ***** *****?