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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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How do I get rid of a page that is holding my email hostage?

Customer Question

How do I get rid of a page that is holding my email hostage? It wants to me to connect Google to other appliances of which I have none.
Submitted: 9 months ago.
Category: Email
Expert:  Byron replied 9 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can we do a screen-sharing session so I can troubleshoot the issue directly with you?

Expert:  Byron replied 9 months ago.

Please type a reply in the box below so I can further assist. Thank you.

Expert:  Byron replied 9 months ago.

Thank you. From your computer, please click the link below (after reading this). On the page that opens, click the green I Agree button toward the bottom of the page, and the connection download will begin. When the file (Elsinore.ScreenConnect.Client) has downloaded select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.

http://www.justanswer.com/remotedesktop/join.aspx?Session=0501c097-fb16-4013-8c6a-d00ce1abe29d

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