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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Second opinion] - I cant get nto my account It says this is

Customer Question

Second opinion] - I cant get nto my account It says this is someelses account but I have had this email adress for over ten years.
JA: Just to clarify, what email service provider are you using for this account?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: browser
JA: What troubleshooting have you tried?
Customer: all them that google offers
JA: Anything else you want the email expert to know before I connect you?
Customer: I really need to get into my account because docters have emailed me with special instruction for my health
Submitted: 9 months ago.
Category: Email
Expert:  bbao replied 9 months ago.

Did you associate any other information such as your phone number, secondary email address or secure questions with your Gmail account?

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