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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I have been in touch with Earthlink, my e-mail provider,

Customer Question

I have been in touch with Earthlink, my e-mail provider, because I cannot
receive e-mails. They have checked everything and guided me through some changes, but I still cannot receive e-mails. They told me that I needed to check with Apple to solve this problem. So, help!
My phone number is:(###) ###-#### I will be at this number until 1:15
P.M. PDT on Friday, October 21. I will be back by 4 P.M. at the latest.
Thanks, ***** *****
Submitted: 9 months ago.
Category: Email
Expert:  Jason Jones replied 9 months ago.

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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