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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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It won't accept my phone number when I try to sign up. I

Customer Question

it won't accept my phone number when I try to sign up. I tried before but
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web broser.But I couldn't sign in with that because I need tp upgrade my browser.
JA: What troubleshooting have you tried?
Customer: I have tried to get an upgrade on my broser but that wasn't as easy as it sounds
JA: Anything else you want the email expert to know before I connect you?
Customer: I tried to sign up before and I think tht's were my phone number is ***** thats why I can't sign in
Submitted: 10 months ago.
Category: Email
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you ell me please the message you get when it fails to accept your phone number?

Thank you