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Hi There. I am Bing and I look forward to helping you with your issue today.
Could you please advise the brand name, model number and operating system?
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Let me know what time you are available