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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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My delete icon is missing from inbox, sent items, and

Customer Question

My delete icon is missing from inbox, sent items, and deleted items
Submitted: 10 months ago.
Category: Email
Expert:  ChrisC replied 10 months ago.

Hi, my name is ***** ***** welcome to JustAnswer!

When you say you're delete icon is missing, what program are we talking about here? How do you normally access your e-mail?

Also, what did Microsoft tell you?

Customer: replied 10 months ago.
the program is Outlook - and microsoft told me to get in touch with you.
Expert:  ChrisC replied 10 months ago.

Okay, thanks. Can you tell me what version of Outlook you're running specifically?

Customer: replied 10 months ago.
You haven't answered me one bit so please refund my money immediately as your web site says◦ If you're not satisfied get your money back, no questions asked.
Expert:  ChrisC replied 10 months ago.

I was gathering information so that I could give you an accurate answer. That is part of the troubleshooting process.

But I will send your question over to customer service for a refund.