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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can't find my gmail [email protected]

Customer Question

i can't find my gmail ***@******.***
Submitted: 11 months ago.
Category: Email
Expert:  Jess M. replied 11 months ago.

Hi Richard, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Are you using a Windows computer or a Mac?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 11 months ago.
windows
Expert:  Jess M. replied 11 months ago.

Thank you. How were you accessing your Gmail account before? Were you using an email program like MS Outlook 2016? Or were you using a web browser like Internet Explorer, Chrome or Firefox?

Also, can I remotely access your computer so that I can directly assist you in recovering your Gmail account while you watch on your screen?