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Hi Cathryn, my name is ***** ***** welcome to JustAnswer!
It sounds like the backlight has probably gone out on your Palm. If not the backlight, then it's some other hardware issue.
In that case, you'd want to contact Palm Dr, a.k.a. ShortTronics. They are a Minnesota company that specializes in repairing Palm devices. They should be able to give you an estimate on what a repair would cost, and if it's important to you to have the device repaired, you should be able to send it in to them.
You can reach them at the following number:
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