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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have Uber downloaded on my I Phone. For the lasr two or

Customer Question

I have Uber downloaded on my I Phone. For the lasr two or three attempts I am unsuccessful in getting a Uber car to pick me up. please help.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: G mail and Outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: most often on my computer, sometimes my I phone. never a tablet
JA: What troubleshooting have you tried?
Customer: unsuccessfully tried to get support via telephone.
JA: Anything else you want the email expert to know before I connect you?
Customer: my account maybe blocked because of a past due balance of $ 15.00 plus or minus a result of a cancellation or non pick up
Submitted: 11 months ago.
Category: Email
Expert:  derrickonline replied 11 months ago.

I'd be more than happy to assist you. When you look at the Uber app, does it give an error? Are you able to successfully request a car but the driver never shows up? Can you provide a little more detail.