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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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How do I access my emails in the new Telstra Mail, outlook

Customer Question

how do I access my emails in the new Telstra Mail
JA: Just to clarify, what email service provider are you using?
Customer: outlook explorer, Telstra Webmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through my PC and modem
JA: What troubleshooting have you tried?
Customer: None that I can understand. Telstra has switched me to Telstra Mail without instructions as to how to prceed
JA: Anything else you want the email expert to know before I connect you?
Customer: I have gone to Web Mail entered my user name and password ***** told there iis an unrecognised error or that the u/n and p/w don't match
Submitted: 10 months ago.
Category: Email
Expert:  bbao replied 10 months ago.

Hi There, can you please advise the domain name of your Telstra email address? Say your email address is "*****@******.***", then "" is the name I want to know. Something like ""?