Need Help With Email? Ask Your Email Questions Online
Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
Can you explain, what problem you are facing with your Hotmail account ?
Did you try to logout and login to your Hotmail account ?
OK. at the top of the time of the mail, you will see a filter settings, it is set to "ALL" ?
OK, doi you mean when you select a day, you can see the messages of that day ?
Just checked my Hotmail box, all pages are sorted by Pages by default, as what you expect. It seems to be a setting making the change at your side. Let me check it.
> it says Go To and if you click on this it takes you to a calendar for choice of days.
Yes, that's the new design of web UI aiming to help users find their emails quickly as day is an absolute reference for given emails while page is a relative reference which can be varied due to email counts.
> I want to see them by page, not by date.
Try changing the order by choosing from different options at "Arranged By", as shown in the attached screenshot. By Date is the default option, actually since the beginning of Hotmail. FYI, Arranging By Conversation is a good practice to manage emails especially for long email discussions.
> I want to see it by page.
"By page" is an ambiguous description. By default, it is sorted by date/time in pages, it can be also sorted by subject, sender and size in pages.
FYI - Page itself is not an attribute of email, so it doesn't make sense to say sort by page. Instead, e.g. Sender is an attribute of email, so sorting by sender makes sense and it will sort all your emails by the sender's names. When the results are many and can't be shown in a single page, the results will be shown in pages, then you can browse results by selecting a specific page.
I believe Hotmail just does what you expect by default! :-)
If your side doesn't show pages that way, then you got something wrong at the "arranged by" drop-down list.
Please refer the attached screenshot of "arranged by" options, make sure "date" is selected and a down arrow at left! Please see attached the screenshot highlighting the arrow. The down arrow means to sort emails in reverse order (most recent items at first, most old one at the end of the last page).
If it is a up arrow showing there, simply click the "date" option again to change the order to "down". :)
> We have not seen this "go to" on the bottom right before, ever, in the 15 or so years we've had Hotmail
Recently Outlook.com (Hotmail.com) is upgrading its web UI globally, that's why you see something new and something gone.
> We are open to any solution you may be able to provide us with.
Our Hotmail.com interfaces should be same. As the upgrade is ongoing, probably some differences may appear. Can you try log on at https://www.outlook.com with your Hotmail account? Any difference?
If you are still not able to see the options in my screenshot, I may offer you a remote assistance session so I can see your screen and identify what's going on there. There is an additional fee $39 for the remote session, but if I can't fix the issue during the remote session, you may feel free to ask for a full refund of $39 at JustAnswer customer services.
Any update please?
FYI - Please see attached the screenshot showing all Hotmail emails sorted in the way you expect, in my understanding. Is it correct?
Please kindly accept my answer if I have demonstrated the right way to sort your emails in Hotmail. Thanks.
FYI - The Down or Up arrow as well as the options list of Date, From, Subject, Size and Conversation is not always shown there. It only appears with you click the "Arrange By" button on the upper-right corner, when you want to change the sort order.
For the remaining part of web interface (new look), yes, you have to get used to it because that's something Microsoft change for all web users globally. We as users can't change it and have to accept it.
Generally the new look should be better and easier than the old one as Microsoft spends significant effort on user experience, their research and development should benefit most users soon or later.