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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I am being asked to buy Dashlane and I already have it. I

Customer Question

I am being asked to buy Dashlane and I already have it. I thought I was simply upgrading and started 3 month trial.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I am Jimmie Loper and my email is***@******.***
JA: What troubleshooting have you tried?
Customer: Nothing, I cant find where to tell you I already have Dashlane and I believe it is Premium
JA: Anything else you want the email expert to know before I connect you?
Customer: I just want trial version discontinued and connect me via my paid for subsrciption
Submitted: 9 months ago.
Category: Email
Expert:  IT Miro replied 9 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 9 months ago.

New users get a free trial of Dashlane Premium for 30 days. After that, you can continue to use the basic free version, or upgrade to Dashlane Premium for $39.99 (annual price).

Do you remember paying $39.99 for Dashlane Premium?

Let me know,

IT Miro