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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Activate my account as i have new number and new gmail

Customer Question

activate my account as i have new number and new gmail account how acan i retrieve my account
JA: How long have you had this issue with your Gmail account?
Customer: just now
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: went to sign into***@******.*** and it says its not there
JA: What troubleshooting have you tried?
Customer: all
JA: Anything else you want the email expert to know before I connect you?
Customer: because i dont have same mobiule number i cant retrieve it
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

To check, is the issue that you cannot sign into your existing account?

Please let me know