How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

How do I restore mywindows 7 towhat it showed before my

Customer Question

how do I restore mywindows 7 towhat it showed before my power outage? all systems are working, but some infoismissing
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: g mail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: had someone run me through restore process, , but did not restore. forgot how they got me there.
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Email
Expert:  arsufi2002 replied 11 months ago.


My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 11 months ago.

sir, tell me what info you think you have missed?

Expert:  arsufi2002 replied 11 months ago.

Generally improper shutdown may bring below issues :

1: System can fail to boot

2: Miss work which you worked at time of system shutdown

3: Issue loading application etc..

Let me know your issue comes under any one

If no, please explain issue so that i can get you the troubleshooting steps