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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have a mac and am trying to create a meeting invite on

Customer Question

I have a mac and am trying to create a meeting invite on Outlook and can't. I have MS Office 365.
JA: How long has this been an issue?
Customer: I've never tried to use Outlook meeting before but I need to schedule the meeting. So I've only been trying for 24 hours. When I set up a meeting from "Calendar" I get to the point where I add invitees and a box appears that reads, "to be able to send invitations, you need to create an address card for yourself in Contacts". I have my name and info in contacts so I'm confused
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through my att/yahoo account
JA: What troubleshooting have you tried?
Customer: i've Googled what to do but beyond telling me to open outlook or click on calendar, I haven't received many directions. I can get the meeting scheduled on Calendar but I can't add the name of the person I want to accept the meeting because of the box I just detailed to you.
JA: Anything else you want the email expert to know before I connect you?
Customer: No I just need to send the meeting invite
Submitted: 1 year ago.
Category: Email
Expert:  technicalcat replied 1 year ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

Are you sure you aren't using iCal (not Outlook) for this meeting?