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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Have just changed to a Samsung 7 phone it will not allow me

Customer Question

have just changed to a Samsung 7 phone it will not allow me to put my email address on to it
JA: Just to clarify, what email service provider are you using?
Customer: yahoo 7
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: none not sure how to do it
JA: Anything else you want the email expert to know before I connect you?
Customer: not sure what you mean
Submitted: 10 months ago.
Category: Email
Expert:  IT Miro replied 10 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 10 months ago.

Please tell me what exactly happens when you attempt to type your e-mail address on your phone? What error message do you see?

Thanks,

IT Miro

Expert:  IT Miro replied 10 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 9 months ago.

Hello!

Let me know if you were able to receive my messages.

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