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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I changed my PW on yahoo and amazon and the Tbird asked me

Customer Question

I changed my PW on yahoo and amazon and the Tbird asked me for a PW so I put one in and now it seems to be working, however I don't want or need a PW for my email. It attacked both my PCs but not my phone. Not a big deal but if you would email me a resolve I would send you a BIG thank you. Ed TIA, Pearl
JA: How long have you had this issue with your Yahoo account?
Customer: No issue, Kim Komando advised to change it so I did.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On of my PCs is on 24/7 and Tbird is almost never shut down
JA: What troubleshooting have you tried?
Customer: re-installed Tbird on one of my PCs with no change. I had to enter a PW to get my in and out mail and it is the same PW as I used for yahoo. Not the end of the world but having a PW is a PIA
JA: Anything else you want the email expert to know before I connect you?
Customer: Just want to thank you for a great product
Submitted: 1 year ago.
Category: Email
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 year ago.

Go to tools --> options --> Passwords --> Saved Passwords --> Show Passwords --> delete the passwords in here

close Thunderbird, open it and put in your password ***** select the box to save the password

then close and open to test if it prompts again

Customer: replied 1 year ago.
I didn't make it clear that I do not want a password ***** my email
Expert:  Cody replied 1 year ago.

You can have it saved so it doesn't prompt you.

It is required to have a password ***** login.