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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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It has stopped working and wont open. Go daddy I think.

Customer Question

It has stopped working and wont open.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Go daddy I think.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Mostly on desktop using internet explorer
JA: What troubleshooting have you tried?
Customer: No sure where to start.
JA: Anything else you want the email expert to know before I connect you?
Customer: Am using on a terminal server.
Submitted: 11 months ago.
Category: Email
Expert:  Jason Jones replied 11 months ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason