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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have forgotten my email password, No idea, On my computer.

Customer Question

I have forgotten my email password
JA: When did you last reset your username and password?
Customer: No idea
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On my computer. I have a Mac
JA: What troubleshooting have you tried?
Customer: Just tried all passwords I have including my phone
JA: Anything else you want the email expert to know before I connect you?
Customer: I guess the same password ***** ***** for My Account also?
Submitted: 1 year ago.
Category: Email
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

What email is your email that you have forgotten the password ***** please?

Recovery procedures vary depending upon the email server or 'email company' name.