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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Remote woon't work tried all. will turn on and off and

Customer Question

Remote woon't work tried all. will turn on and off and volume works channel up and down not working.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my pc
JA: What troubleshooting have you tried?
Customer: unpluged from wall hit setup 1 and 3
JA: Anything else you want the email expert to know before I connect you?
Customer: I only watch 8 and 44 this is not a hd tv.
Submitted: 9 months ago.
Category: Email
Expert:  Nathan replied 9 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 9 months ago.

Sorry for the confusion, it looks like your question was misposted to email help instead of tv.
I'm a tv expert and can assist you, but can you tell me the brand and model of the tv (it is printed on a sticker on back of the tv)?

Can you also tell me how you get your channels (antenna, cable/satellite, etc)?

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