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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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It has never consistently uploaded to my computer. Eudora

Customer Question

It has never consistently uploaded to my computer. Eudora always did so. I've had my settings repeatedly checked. They are ok.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: IBM think pad. windows 10
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: since it doesn't download I have to access it through webmail.
JA: What troubleshooting have you tried?
Customer: Bask (Itok), earthlink, a private it expert
JA: Anything else you want the email expert to know before I connect you?
Customer: no, but he/she can't have control of my computer. It's only gummed it up more in the past.
Submitted: 11 months ago.
Category: Email
Expert:  Jess M. replied 11 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please tell me the problem email account in your Eudora?

Please let me know by replying to me here so that I can help you further.

Best regards,