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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I have an account an forgot the logon password, i know there

Customer Question

I have an account an forgot the logon password
JA: Have you tried having password ***** directions emailed to you?
Customer: i know there my phone is on the account so if you send me a temp logon i can start there
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: right now my phones connected but trying my computer and cant remember the logon
JA: What troubleshooting have you tried?
Customer: everything and i do business on this account so I'm down to just my phone
JA: Anything else you want the email expert to know before I connect you?
Customer: i rmembered it last night when i signed on at my house in plaistow
Submitted: 10 months ago.
Category: Email
Expert:  Isaac Franklin replied 10 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 10 months ago.

What account do you need to reset the password *****? gmail, outlook, yahoo etc?

Can you get to a computer to reset your account with my help? Phones do not usually offer all

the desktop type of 'viewing' abilities.