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Joseph Varner
Joseph Varner,
Category: Email
Satisfied Customers: 76
Experience:  Enterprise Support Specialist at Arthur J Gallagher
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I am unable to send or receive my emails and have a message

Customer Question

I am unable to send or receive my emails and have a message saying it is a server error
JA: Just to clarify, what email service provider are you using?
Customer: windows live
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser on computer
JA: What troubleshooting have you tried?
Customer: have gone through all troubleshooting avenues but still no success
JA: Anything else you want the email expert to know before I connect you?
Customer: not at this point
Submitted: 11 months ago.
Category: Email
Expert:  Viet - Email Tech replied 11 months ago.


I'm sorry about the issue. Is there also an error code number?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 11 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Joseph Varner replied 11 months ago.

Hello, My name is ***** ***** I am happy to assist you today!

Can you tell me exactly what the server error says?