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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I was trying to download a simple language translator

Customer Question

I was trying to download a simple language translator program. Somehow got to something about apps with free $300 trial. I don't do anything with apps so I don't need a $300 free trial.
JA: After your first paid question, we offer a week's free trial membership when you can ask as many questions as you like.
Customer: How did I get on to a pay site here. Google takes a lot for granted and doesn't ask anything any more it seems.
JA: When we are ready I'll take you to the appropriate web page. Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: None, I just saw this wasn't the way I wanted to go.
JA: Anything else you want the email expert to know before I connect you?
Customer: Get me out of everything for the last 15 minutes.
Submitted: 11 months ago.
Category: Email
Expert:  Kris Rodgers replied 11 months ago.

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