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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My sent botton in my thunderbird E-mail is frozen. It

Customer Question

my sent botton in my thunderbird E-mail is frozen. It appears grey instead of black what can I do dont ?
JA: Just to clarify, what email service provider are you using?
Customer: Videotron
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I dont know too much about computer I am a 85 year old woman but I went to the thunderbird forum but could not find anything
JA: Anything else you want the email expert to know before I connect you?
Customer: no otherwise my E-mail is working find
Submitted: 11 months ago.
Category: Email
Expert:  ChrisC replied 11 months ago.

Hi, my name is ***** ***** welcome to JustAnswer!

When was the last time your e-mail worked for you?