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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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CANNOT SIGN TO GOOGLE ACCOUNT. NO LONGER HAVE MY RECOVERY

Customer Question

CANNOT SIGN TO GOOGLE ACCOUNT. NO LONGER HAVE MY RECOVERY TELEPHONE, OR NUMBER. THEY CANNOT CONTACT ME. GAVE TO SIGN INTO MY EMAIL BUAUSE IT IS MY ACCOUNT USER NAME .
JA: Just to clarify, what email service provider are you using for this account?
Customer: GOOGLE
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: WEB browser
JA: What troubleshooting have you tried?
Customer: there own, but they ask me to sign which i cannot
JA: Anything else you want the email expert to know before I connect you?
Customer: no thank you
Submitted: 11 months ago.
Category: Email
Expert:  Sandy replied 11 months ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 11 months ago.

Can you please tell me if you have any alternate working email address?

Have you filled out Gmail recovery form and got their response on your alternate email address?