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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I somehow deleted all of my emails for the past 2 years,

Customer Question

I somehow deleted all of my emails for the past 2 years, they are not even in recently deleted, this was yesterday morning. this is in aol.
JA: How long have you had this issue with your A.O.L. account?
Customer: first time. I marked about 100 emails to be deleted, and then all were deleted for past 2 years, did not show up in recently deleted mail , I tried immmediatly to retrieve them.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my android phone.
JA: What troubleshooting have you tried?
Customer: just on my pc trying to see any other ways. I am not very knowledgeable with electronics.
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Email
Expert:  bbao replied 10 months ago.

Hi There. I am Bing and I look forward to helping you with your issue today.

Expert:  bbao replied 10 months ago.

So basically are you saying that you want to recover emails that have been deleted and already removed from your trash folder which commonly stores your recently deleted emails?