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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have a question, I think it is gmail, computer, I am not

Customer Question

I have a question
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: I think it is gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: computer, I am not great with computer language
JA: What troubleshooting have you tried?
Customer: My question is I canceled my account about 8 weeks ago and now I would like to go back on so how do I do it
JA: Anything else you want the email expert to know before I connect you?
Customer: I am 71 and have vision problems they will need patience to work with me
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.

Hello, how are you?

Do you recall your match username or email address?

If it's been cancelled you simply need to re-create it, otherwise we can try recovering the password