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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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When I send a message, a lot of routing information shows up

Customer Question

When I send a message, a lot of routing information shows up at the top of the email?
JA: Just to clarify, what email service provider are you using?
Customer: COX
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I use a PC and while forwarding an email from Thunderbird all of the routing info is attached on the recipiants mail.
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Email
Expert:  Jess M. replied 9 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Can you please tell me a sample of the routing info that you are referring to?

Please let me know by replying to me here so that I can help you further.

Best regards,

Customer: replied 9 months ago.
From:51 2016 <>X-Account-Key:account1X-UIDL:<uEjG1t00X2bXfFs01EjLrV>X-Mozilla-Status:0011X-Mozilla-Status2:00000000X-Mozilla-Keys:Return-Path:<*****@******.***>Received:from ([]) by (InterMail vM. ###-####***-***-****0122) with ESMTP id <*****@******.***> for <*****@******.***>; Tue, 11 Oct 2016 10:43:25 -0400Received:from ([]) by with cox id uEjG1t00X2bXfFs01EjLrV; Tue, 11 Oct 2016 10:43:21 -0400Message-Id:<uEjG1t00X2bXfFs01EjLrV>X-CT-Class:CleanX-CT-Score:0.00X-CT-RefID:str=0001.0A090206.57FCFA8C.0066,ss=1,re=0.000,recu=0.000,reip=0.000,cl=1,cld=1,fgs=0X-CT-Spam:0X-Authority-Analysis:v=2.1 cv=PNCvgaeC c=1 sm=1 tr=0 a=EtotU4W0zJxkJWYlgjf4bQ==:117 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=jM_ZrwP6A-IA:10 a=8GO6IjRmzOwA:10 a=CH0kA5CcgfcA:10 a=d0RYqnQOAAAA:8 a=7Dju98UhAAAA:8 a=eyyl2t3RAAAA:8 a=kviXuzpPAAAA:8 a=r5Pej5JXAAAA:8 a=NcNHc-pRLFj2DCYm0Z0A:9 a=CjuIK1q_8ugA:10 a=iX0gFTxEBSMA:10 a=rMyzbxpK52sA:10 a=27qRGjnOF6EA:10 a=j8ZXxlwgqS0A:10 a=UePFOVuB-EQA:10 a=Mtpl46MqyNQA:10 a=yMhMjlubAAAA:8 a=SSmOFEACAAAA:8 a=tpcpwYz_2O4BD_sqG4IA:9 a=zy-d5cwsMAeRZ8Z7:21 a=gKO2Hq4RSVkA:10 a=UiCQ7L4-1S4A:10 a=hTZeC7Yk6K0A:10 a=frz4AuCg-hUA:10 a=zxJdwvzMbdkLTP4YXWYA:9 a=YML63AvD5cf4625E:18 a=HXjIzolwW10A:10 a=sFpvqdVs8dBqz1bByxIA:9 a=m3wrcFjQ9sxJITId:18 a=KQqxNPgzF0kA:10 a=4Gj09CTxEVWEsDhWA5vJ:22 a=AYyJQXB-ickRigFIFVjK:22 a=yObR3QiY3WJ0BlOaNSrZ:22 a=qrIFiuKZe2vaD64auk6j:22 a=V6c3842ohFN0CkKPObXY:22 a=BKKCjISod1eDJeS0ORpz:22 a=zjWhRoSqWz9hl55Hdlzg:22
Customer: replied 9 months ago.
This is what Is showing up on sent emails.
Customer: replied 9 months ago.
Hi Jess, are the still there?