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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Would like to create new account on my Kindle. Cannot buy

Customer Question

Would like to create new account on my Kindle. Cannot buy books .
JA: Have you contacted anyone about your account?
Customer: Yes, but cannot understand them---hard of hearing.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On my computer
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the email expert to know before I connect you?
Customer: Had notice my credit card did not working, but it is working and have no problem with it at all.
Submitted: 10 months ago.
Category: Email
Expert:  derrickonline replied 10 months ago.

I'd b more than happy to assist you. I suspect you already have an Amazon account? You can use your Amazon account to log into your Kindle. If you don't have an existing Amazon account you can create one here: https://www.amazon.com

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