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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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No access, outlook, laptop, refreshing 1/2 hour, go for it

Customer Question

no access
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: laptop
JA: What troubleshooting have you tried?
Customer: refreshing 1/2 hour
JA: Anything else you want the email expert to know before I connect you?
Customer: go for it
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please exactly what happens when you try to access your outlook account please?

What message do you receive?

Please let me know