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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Where is the address book info stored on my computer, pc hp.

Customer Question

where is the address book info stored on my computer
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: pc hp. windows 7
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: with the web browser
JA: What troubleshooting have you tried?
Customer: nothing
JA: Anything else you want the email expert to know before I connect you?
Customer: no, i just want to know where th file is so I can matain it on my windows laptop also
Submitted: 10 months ago.
Category: Email
Expert:  Jess M. replied 10 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. How do you access your email in your Windows 7 computer? Is it through a web browser like Internet Explorer, Chrome or Firefox? Or do you use an email program like MS Outlook 2016?

Please let me know by replying to me here so that I can help you further.

Best regards,

Customer: replied 10 months ago.
i just want my 5.00 and my 37.00 and now my 47 dollars refunded
Customer: replied 10 months ago.
JUST refund my damn money
Expert:  Jess M. replied 10 months ago.

I am very sorry about the trouble. I just responded to your request in the hope of helping you. If you do not want to continue the question, you can request for a refund following the procedures in this link:

Thank you for using our service.

Best regards,


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