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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Since last Wednesday afternoon I cannot get on to Telstra to

Customer Question

since last Wednesday afternoon I cannot get on to Telstra to get emails oraccounts I have not given permission to change but I went to the Telstra shop all is the same nothing has been chag]nged so how do I get back to***@******.***
JA: Just to clarify, what email service provider are you using?
Customer:***@******.*** for the last 10 years
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my desktop computer
JA: What troubleshooting have you tried?
Customer: I have not tried because I am not sure of how to correct it
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Email
Expert:  Kris Rodgers replied 11 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 11 months ago.

You are having issues with your email. Is this correct?