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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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All of a sudden aol wont launch, started today I think,

Customer Question

Hi Pearl all of a sudden aol wont launch
JA: How long have you had this issue with your A.O.L. account?
Customer: started today I think
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through aol desktop
JA: What troubleshooting have you tried?
Customer: tried to redownload aol9.8 again
JA: Anything else you want the email expert to know before I connect you?
Customer: just aol wont lauch at all
Submitted: 10 months ago.
Category: Email
Expert:  Kris Rodgers replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 10 months ago.


I need some more info please.

Are you on Windows 7, 8 or 10?