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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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It won't let me login tomy email, tells me to enter my pw

Customer Question

It won't let me login tomy email, tells me to enter my pw but I forgot what it is
JA: Have you tried having password ***** directions emailed to you?
Customer: I can't wait that long to have it sent by mail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through yahoo email that comes with att uverse
JA: What troubleshooting have you tried?
Customer: tried resetting pw but it tells me to amswer security questions I don't remember them
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Email
Expert:  Kris Rodgers replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 10 months ago.

Hi There

Who is your email provider? Getting it reset should not be a problem :)

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